Faqs
GENERAL INFORMATION
  • Q: How to guarantee the quality and after-sales service of Megcook automatic cooking machine?
    A:

    The machine has get the certificates of CE, CSA (Canada), KC and SAA, it has been widely used by chain restaurants, hotel, company canteen and school in different countries in the world. Spare parts of machine can be repaired or replaced at any service station.

  • Q: How to install the cooking machine? Any instructions?
    A:

    Both English version instruction books and videos can be provided. 

  • Q: How much food can robot cater for each time? Can robot handle customers during peak mealtimes?
    A:

    Megcook automatic cooking machine specializes in stir-fry. It is not only easy and convenient for customers to operate but also high-producing. One machine delivers 1.5kg to 2.5kg of food for each time, one person can operate 5-6 machines at the same time and the output can reach more than 100 dishes.

  • Q: How many dishes can robot cook?
    A:

    Megcook automatic cooking machines can do different kinds of fried rice, fried noodles and fried vegetables. Such as H"ahnchen chopsuey, H"ahnchen mit Curry (rot) Sosse, Rindfleisch mit Zwiebeln and some of Chinese traditional food, usually it takes 2 mins for each dish.